Privacy Policy

1) Information We Collect

• Account Information: Email, password (hashed), and name (if provided).
• Company Details: Company name, number of trucks, preferred lanes.
• Product Logs: Error logs, performance metrics, and basic analytics for improving the platform.
• Integrations: Gmail/Outlook tokens, ELD or GPS identifiers, only when needed for features you enable.

We never sell or publicly share your personal data.

2) Data Storage Locations

• Canadian companies: Data is securely stored in Canada.
• U.S. companies: Data is securely stored in the United States.

* We store data regionally to comply with Canadian PIPEDA and U.S. privacy regulations.

3) Security & Compliance

• 256-bit SSL encryption in transit and at rest.
• Database Row Level Security (RLS) and least-privilege access controls.
• SOC 2 program in progress; practices align with PIPEDA (Canada) and GDPR (EU).

4) Data Sharing

We share information only when necessary to operate the service (e.g., email provider, secure hosting), or when required by law.

* Company data can only be accessed by authorized company admins or government agencies with a valid legal request. No one else, including internal employees, can view client data without a recorded audit trail.

5) Cookies & Analytics

We use essential cookies for login and session management, and lightweight analytics to improve product experience. We do not use advertising or tracking cookies.

6) Your Rights

• You may request to export or permanently delete your account data.
• You may disconnect integrations (e.g., Gmail, Outlook) at any time.

For any request, contact info@autodispatchai.com.

7) Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here, and the “Last updated” date will be adjusted accordingly.

Contact

Email: info@autodispatchai.com
Phone: +1 (416) 427-4542